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Lead Qualification & Scheduling Specialist position
GrowtHub LLC specializes in helping field-driven businesses maximize their potential through targeted phone outreach. By taking charge of front-end communication, GrowtHub enables field teams to focus on executing their core responsibilities while ensuring a steady stream of opportunities. Our structured processes are designed to deliver measurable results and streamline operations, making us a trusted partner in driving business growth.
Role Description
- This part-time Lead Qualification & Scheduling Specialist role is an on-site position based in Tirana.
- The Specialist will manage inbound and outbound calls to qualify leads based on defined criteria and support the scheduling of meetings or consultations.
- Additional responsibilities include maintaining accurate records in the CRM, nurturing client relationships, and collaborating with the sales team to ensure a seamless transition of qualified leads.
- Strong communication, organization, and customer service are critical to excelling in this role.
Qualifications
- Excellent interpersonal and communication skills, with an ability to engage and build rapport over the phone;
- Fluency in English;
- Strong organizational and time-management skills to handle multiple tasks effectively;
- Experience using CRM systems and familiarity with data entry and management;
- Ability to work collaboratively with a team and contribute to shared goals;
- Proven ability to identify customer needs and tailor communication for effective lead qualification;
- Adaptability and problem-solving skills to handle various client scenarios;
- Previous experience in a similar role in sales, customer service, or lead generation is highly desirable;
Shënime:
We Offer:
- Fixed Salary + Bonuses;
- Working hours: Part time, 2:30 PM - 6:30PM or 6:30 to 10:30PM.
- On Site
- Great working conditions;
If you’re passionate about communication and want to grow with a dynamic, international team, we’d love to hear from you!
Please send your CV to: [email protected] by placing in Cc : [email protected] and [email protected]